Technical Writer

Company Virgin Galactic
Category Quality Assurance
US-NM-Las Cruces
Req No.
Regular Full-Time
Location : Location
US-NM-Las Cruces

Who we are

Virgin Galactic, (SPCE:NYSE), recognizes that the answers to many of the challenges we face in sustaining life on our beautiful but fragile planet, lie in making better use of space. Sending people to space has not only expanded our understanding of science, but taught us amazing things about human ingenuity, physiology and psychology. From space, we are able to look with a new perspective both outward and back. From space, the borders that are fought over on Earth are arbitrary lines. From space, it is clear that there is much more that unites us than divides us.


“We are at the vanguard of a new industry determined to pioneer twenty-first century spacecraft, which will open space to everybody — and change the world for good.”  Sir Richard Branson, Founder, Virgin Galactic

Your Mission

•Supports the development, production, writing, internal and external reviews, submittals, releases, distribution and control of company publication documents, such as: General Maintenance Manual (GMM), Aircraft Maintenance Manual (AMM), General Operations Manual (GOM), Administrative Manual (ADM), Pilot Operational Handbook (POH), flight procedures, User Guides, and other supporting engineering or operational documents.
•Advises engineering management in matters relating to the compliance and U.S. Export Regulations. Champions the development and maintenance of ITAR compliance methodology. Enforces publications ITAR compliance within the Engineering and Technical Operations Department.
•Provides progress status to engineering leadership and program management.
•Works with VG technical support engineers, project engineers, program managers, and the sub-contract managers to ensure availability of all necessary information that will be needed in preparation of maintenance documents.
•Works with technical operations, maintenance, quality and engineering Managers/Directors to implement changes to the released maintenance documents and general VG policy manuals.
•Provides assistance to customer support personnel to resolve documentation deficiencies which were noted during usage of products.
•Facilitate the safety, quality and engineering verification and validation of procedures and the engineer's review of the technical accuracy of information contained in the AMMs and other maintenance documentation as applicable.
•Other duties as assigned by the Technical Publications Manager.

What you bring

•Bachelor's degree (or equivalent) in engineering or related technical discipline from a recognized institution.
•High level of proficiency in matters relating to preparation of the technical data, product support data, logistic data, and technical publications documents.
•Excellent knowledge of the aerospace industry standards and specifications.
•Possess detailed knowledge of desktop publishing software and publishing tools, with a strong base in SGML/XML markup languages. CSDB knowledge and implementation expertise a plus.
•Strong background and previous experience and involvement in implementation of technical publications platforms and management.
•Excellent writing skills.
•Demonstrated ability in solving complex technical problems and a strong ownership and drive to bring issues to closure.
•Demonstrated ability in leadership, excellent communication and organizational skills.


Desired Skills and Experience
•At least three years’ experience working in a Title 14, Part 121 or 135 air carrier or Original Equipment Manufacturer – Aerospace technical publications environment. Demonstrated working knowledge in a DOD environment a plus.
•Experience working in a regulated Technical Publications environment under Safety Management Systems or a Quality Management Systems
•Technical Writer training experience a plus
•General illustration experience is a plus.
•Technical illustration creation software knowledge. Working with 3D CAD environments/software is highly desirable.
•Professional experience in aviation/aerospace business or management.
•Knowledge of and proven experience in ATA e-commerce iSpec 2300, Spec 2000 and/or S1000D.
•Travel at least 30 percent as needed.


ITAR Requirements
To conform to U.S. Government space technology export regulations, applicant must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by ITAR (22 CFR §120.15) or eligible to obtain the required authorizations from the U.S. Department of State.
EEO Statement
Virgin Galactic is an Equal Opportunity Employer; employment with Virgin Galactic is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.


As part of our commitment to health and safety, COVID-19 vaccines are required for current U.S. teammates, as well as newly hired employees. As of October 1, 2021, all new hires must be able to provide proof that they are fully vaccinated against the COVID-19virus, (“fully vaccinated” means at least two week have expired since receiving the vaccination’s last dose as recommended by the manufacturer) or have a valid religious or medical exemption.  If you are offered employment, this requirement must be met be your date of hire.  Virgin Galactic complies with federal, state, and local laws with regard to accommodations related to this policy.



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