Virgin Galactic

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Business Support Specialist

Business Support Specialist

Req No. 
Job Locations 
Regular Full-Time
The Spaceship Company

More information about this job

Who we are

The Spaceship Company (TSC) is Virgin Galactic’s wholly owned space-system manufacturing organization. Headquartered at Mojave Air and Space Port in Mojave, California, it is building and testing a fleet of WhiteKnightTwo carrier aircraft and SpaceShipTwo reusable spaceships that, together, form Virgin Galactic’s human spaceflight system. Like many Virgin companies across the world, its team of over 350 talented and dedicated engineers, technicians and professionals are drawn together by a willingness to disrupt and challenge the status quo and deliver innovative aerospace solutions to our customers’ needs. TSC’s extensive capabilities encompass preliminary vehicle design and analysis, manufacturing, ground testing, flight testing and post-delivery support.


Our Values

TSC and the greater Virgin Organization have a relaxed and informal culture that encourages individuality and innovation. You will be motivated, enterprising and enthusiastic. Company culture is such that you need to be able to “check your ego at the door”, be a self-starter and possess a sense of humility. You will work well under pressure and thrive on being given challenges and responsibility. You will communicate clearly and be confident and persuasive. You will have a high level of integrity and understand the need of complete confidentiality.


Who You Are

TSC is seeking an experienced and top notch Business Support Specialist to provide a wide variety of complex and confidential administrative support for various tasks and departmental projects. Successful candidates will have stellar computer skills, a superb customer service style, and be willing to take on any task needed to support the team.

Your Mission

  • Promptly, professionally and courteously greet visitors, determine the nature of business, answer questions, respond to complaints, and refer to proper office or individual.
  • Ensure visitor security and compliance requirements are met before allowing visitors or other guests entry into the facility.
  • Promptly, professionally and courteously answer in-coming calls, route callers, and provide information as required.
  • Set up and coordinate meetings and conferences, including facility site visit approvals.
  • Provide support to all levels of management and staff.
  • Manage and maintain executives' schedule as well as calendar as needed.
  • Conduct research, collect and analyze data to prepare reports and documents pertaining to expenses.
  • Open, sort and distribute incoming correspondence, including faxes and email.
  • Perform general clerical duties to include, but not limited to copying, faxing, mailing and filing.
  • Assist with ordering and managing office supplies as well as company apparel.
  • Support emergency evacuations on an as needed basis.
  • When on duty, ensure our reception station is staffed 100% of the time.
  • Maintain the cleanliness and professional appearance of the Lobby and reception station.
  • Respect and maintain confidentiality in discussing organizational matters.
  • Assists in other duties as needed and directed.


What you bring

  • 3-5 years of experience within an administrative office setting.
  • Good knowledge of office etiquette and procedures.
  • Demonstrated experience with meeting and dealing with people at all levels of the organization in an efficient and tactful manner.
  • Ability to identify the nature of a visitor’s business and determine how to respond in the best manner to maintain the company’s positive public image.
  • Strong experience with and knowledge of MS Office computer applications – intermediate to advanced skills with Outlook, Word and Excel are strongly preferred.
  • Good organizational skills and strong attention to detail are required.
  • Ability to carry out a variety of clerical tasks independently from general instructions.
  • Excellent verbal and written communication skills.
  • Ability to accurately interpret written information and to successfully complete tasks requiring basic arithmetic.
  • Demonstrated history of strong attendance, reporting to work regularly and on time.
  • Must be a “U.S. person” as defined by the ITAR (22 CFR §120.15).

The Spaceship Company is an Equal Opportunity Employer; employment with The Spaceship Company is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, marital status, mental or physical disability or any other legally protected status.


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